Business Messaging · Customer Support · Notifications · API Integrations · Egypt
Business communication for Egypt

One platform for every customer conversation.

Tawasol Masr helps businesses connect with customers through messaging, notifications, support workflows and communication APIs from one unified platform.

Start With Tawasol Explore Platform
Messaging · Notifications · Support · APIs · Automation · Analytics
ALL CHANNELS CONNECTED
Communication Overview
Today · Egypt
Live
Messages 18,420
Delivered 97.8%
Response Rate 42.1%
WA
WhatsApp Business Customer conversations
Active
SMS
SMS Notifications Transactional alerts
Active
EM
Email Receipts and notifications
Active
API
Communication API Product integrations
Healthy
One Inbox Manage customer conversations
Multi-Channel Messaging from one platform
API Ready Integrate communication into products
Local Focus Built for Egyptian businesses
Communication solutions

Connect support, notifications and customer messaging.

Instead of using a different tool for every communication channel, Tawasol Masr gives teams one operating layer.

01

Business Messaging

Manage customer messaging through supported digital channels from a shared business inbox.

02

Transactional Notifications

Send order updates, verification messages, appointment reminders and service notifications.

03

Customer Support

Route conversations to the right team, assign agents and track response performance.

04

Communication APIs

Add notifications and messaging directly into websites, applications and internal systems.

05

Automation

Trigger messages from customer actions, workflow events and business rules.

06

Analytics

Measure delivery, response time, customer engagement and team performance.

One communication layer

Customers choose the channel. Your team keeps one workflow.

Tawasol Masr can unify customer conversations and transactional communications without forcing businesses to operate separate systems.

01
Connect communication channels Bring supported messaging and notification channels into one workspace.
02
Route conversations automatically Assign incoming conversations by department, language or issue.
03
Keep customer context Give agents a clearer view of recent messages and support history.
04
Measure what works Compare response and delivery performance across channels.
WhatsApp
SMS
TAWASOL
MASR
Support Team
CRM / App
Built for customer-heavy businesses

Communication infrastructure for growing teams.

Ecommerce

Online Retail

Order updates, delivery notifications, customer questions and promotional communication.

Financial

Fintech & Payments

Transaction notifications, support workflows and account communications.

Healthcare

Clinics & Healthcare

Appointment reminders, patient communication and service updates.

Logistics

Delivery & Transport

Status updates, driver communication and customer delivery notifications.

Travel

Hospitality & Tourism

Booking confirmations, guest support and automated arrival communication.

Education

Schools & Training

Student notifications, enrollment communication and reminders.

Property

Real Estate

Lead follow-up, viewing reminders and client communication.

Enterprise

Large Organizations

Multi-team communication workflows and scalable notification infrastructure.

Tawasol platform

Built for operations, support and development teams.

Different teams can use the same communication infrastructure without needing the same technical workflow.

Operations

Shared Inbox

Manage incoming customer conversations, assignment and team collaboration.

Marketing

Customer Campaigns

Build approved audience communications and measure engagement across supported channels.

Developers

Messaging API

Trigger communication directly from applications and business systems.

Support

Agent Workflows

Assign tickets, use internal notes and keep customer context in one place.

Automation

Workflow Rules

Trigger communication based on events, status changes and customer activity.

Management

Analytics

See volume, delivery, response and support-team performance.

Pricing concept

Start with communication. Scale into infrastructure.

Sample SaaS pricing structure for the concept.

Small Business

Starter

$29 / month

For smaller businesses centralizing customer messaging.

  • 2 team members
  • Shared inbox
  • Basic messaging channels
  • Customer history
  • Basic analytics
Most Popular

Business

$99 / month

For growing teams handling larger customer volume.

  • 10 team members
  • Multiple channels
  • Automation rules
  • API access
  • Advanced analytics
  • Team routing
Enterprise

Custom

Let's Talk

For high-volume and multi-department organizations.

  • Custom messaging volume
  • Advanced API access
  • Multiple teams
  • Custom workflows
  • Priority support
  • Enterprise onboarding
Business communication

Tell us how your customers contact you today.

Use the inquiry form to identify the channels, customer volume and systems the business needs to connect.

Tawasol Masr

Better communication creates better customer relationships.

One platform for messaging, support, notifications and business communication infrastructure.

Talk to Tawasol Masr →